When we formed our firm, we brainstormed various technology initiatives we wanted to implement. We are all techies, so the exercise quickly turned into a pie-in-the-sky free-for-all with no boundaries, which, of course, is the best kind of brainstorming...
I recently reviewed my notes from those initial meetings. On one sheet, I had listed our big picture ideas -- things that we thought would vastly improve our practices and improve our quality of life in the process. I was floored. In less than a year, we have implemented most of them. Not just the small stuff, either. Several of those big picture ideas are now living and breathing in our office.
Three examples:
1. VOIP Telephony
Our senior partner spends time in Florida, and we thought it would be great to have a setup that allowed him to sit at his notebook, wirelessly connect to the internet, and click to talk to any of us. We started out by getting quotes on a new phone system. Too expensive.
But, then we discovered Skype. Now, we all have headsets on our laptops and can call each other from anywhere. The quality is amazing...better than calls over traditional phones, it seems. We have literally tested this around the globe, including calls from Perrysburg, OH to China. Flawless. And free.
2. Access to any file, from anywhere
We thought it would increase efficiencies if we were able to access all of our files from anywhere in the world. If a client wants to change the agenda at an on-site meeting, we should never be the reason other items are not discussed ("I didn't bring those files with me...."). Initially, we looked into VPN servers, managed hosting, and full-blown internet document storage solutions like DocumentMall. We couldn't find anything that gave us all the features we wanted.
Then I read Jim Calloway's post on the Mirra Personal Server. I had read about Mirra before and thought about using it to backup my files at home, but I hadn't thought about the possibility of using it to create a secure extranet until I read Jim's post.
We decided to give Mirra a try (can you go wrong for $400?). Guess what? It works. Beautifully. We now have a realtime backup of our entire file system that is securely accessible from any internet connection. We can even securely share documents and folders with others, giving us a client extranet to boot.
We have ideas for improvement of Mirra (e.g., file backup by ftp to enable offsite backup; improvements to the online user interface, etc), but overall this is a great solution.
3. Scanning of all documents for electronic storage
I can't remember our original need for this capability (there are so many...file space, sore shoulders from carrying files, etc...), but I do remember that we all thought this was out of our range. No way it can be done on our budget.
Guess what? It can. Lanier makes a family of network copier/printer devices that also scan. Our Lanier 232c serves as our primary printer and copier, and is used to scan everything. Scan direct to e-mail, to an internet location, or to a network storage device (we can literally browse our network on the control panel and place the document in a particular folder).
Combine this with the Mirra and guess what...we can work on any matter from anywhere in the world. Not bad for a small firm.
By the way, regarding the notes I mentioned at the beginning of this post, I reviewed a scanned copy last night by accessing the Mirra from home over a wireless internet connection shortly after talking with Steve Nipper via Skype. No kidding.